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ICT Support Officer (User Support)

Haga

Hello,

We are called People More because we treat our employees with respect, but also because the projects we work on are for people and should be easy and pleasant to use. We are technological, but we look at the bigger picture :)

People More has been in existence for over three years and is an offshoot of one of the country's oldest interactive agencies - Insignia. The company is made up of people with a huge client base in the country and abroad, for whom we build projects from scratch (UX, UI, frontend, backend, mobile) or in part. We work directly for our clients and also support our partners in their own solutions. This ensures a wide range of projects and the ability to change! We work with clients all over the world.

For a long-term project we are looking for a ICT Support Officer (User Support).

Your duties will include: 

  • Providing first and second level ICT support for all users,
    including during stand-by duty
  • Installing, upgrading, maintaining and decommissioning
    hardware and software
  • Troubleshooting ICT-related technical problems
  • Contributing to the regular ICT maintenance that takes place
    in the evenings and on weekends
  • Testing new versions, releases and patches for hardware and
    software and providing recommendations on their implementation at Eurojust
  • Assisting in the process of ordering of new IT equipment and
    initiating ICT-related purchases
  • Performing asset management tasks, such as gathering and
    keeping detailed hardware and software inventory
    information.

Requirements that must be met:

  • At least 3 years of experience with Microsoft Enterprise Software
  • Experience operating a Service Desk in an office environment
    (not a call centre)
  • Strong communication skills and professional experience in
    an EU or multicultural environment
  • Relocation to Nederland or Belgium (we will help you)

What we offer:

  • We are open and honest and we solve problems instead of generating them.
  • Maybe it’s obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job!
  • A small team
  • An international working environment and international projects
  • Private medical care
  • Sports card
  • Training courses

If you are not sure if you meet the requirements, apply—we’ll talk and give you an honest answer.

Why it’s a good idea to work with People More?

  • If you are not satisfied with your work or your tasks, we’ll find a way out together!
  • If you get bored, we will offer you a new product and new, fascinating tasks
  • We will work on your brand together: you will get an opportunity to attend conferences, including as a speaker, and we will help you publish in recognized magazines and online
  • We will facilitate your access to challenges that are usually difficult to get
  • At any time, you can talk directly to the board of People More—we talk your language because the company’s founders are software developers and designers!

What does the recruitment process look like?

  • A friendly remote initial interview
  • A remote technical talk
  • The decision to work together!

What does the recruitment process look like?

A friendly initial interview
[REMOTELY]
A technical talk
[REMOTELY]
The decision to work together!
[POSITIVELY :)]

apply

location

Haga


b2b

70-140 pln/h B2B

Employment contract

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