Many IT projects don’t fail in a single dramatic moment. They rarely collapse because of one bad decision. IT project management mistakes unfold quietly, through small misunderstandings, uncontrolled scope and communication gaps that compound over time.
To understand the most common mistakes in IT projects and how organizations can prevent them, read this conversation with Marcin Dąbrowski, CEO of People More. Get advice from the man who spent nearly two decades overseeing complex delivery projects across multiple industries.
Read also: The sales to delivery gap: when does the project really start?

Marcin, industry reports consistently show that IT projects fail more often than they should. Research from CIO.com confirms that the root cause is rarely technology. Usually it’s management. Why do you think these IT project management mistakes are so persistent?

The problems almost never appear overnight. In my experience, most IT project management mistakes are slow-burning, not sudden.
What people call “a failed project” is usually the end result of issues that started months earlier. A project feels healthy on the surface – tasks are moving, people are writing code. But underneath, the reality is not so colorful…
The most common mistakes in IT projects begin with unclear business goals. When the team doesn’t understand what value they’re expected to deliver, everything becomes guesswork. The next early warning sign is uncontrolled scope expansion (or scope creep). A feature here, an adjustment there… it seems harmless at first, but it gradually destabilizes timelines, budgets and team morale.

Let’s go through some of these mistakes. Which of them do you consider the most damaging?

They’re all dangerous, but the one that causes the most cascading problems is poorly defined business goals. If you don’t start with clarity, the rest of the project becomes a negotiation of interpretations. Teams do their best, but without a shared direction, even experienced and talented people pull in different directions.
Uncontrolled scope, as I mentioned before, is another major one. A lot of companies don’t realize how easily scope creep turns a project into something completely different from the original plan. Integrations are also underestimated. Every system today touches multiple other systems.
And you shouldn’t forget about documentation. If it’s incomplete or outdated, a seemingly simple change breaks something unexpected. This is also one of the most widespread IT project management mistakes. Teams assume integrations will “just work,” and that’s hardly what happens. You can be optimistic, but don’t base the success of your project on pure faith.

If these are the major pitfalls, then how can we avoid common IT project mistakes in practice? What can project teams and clients do differently?

Before the project starts, both the client and the delivery team need a shared understanding of goals, constraints, success metrics and risks. It’s simple strategic clarity. Without it, even the best execution won’t save the project.
The second step is controlled scope. Not rigid, because unexpected things happen and projects change… I’ve seen it and talked about it dozen times. But you need to be conscious. If scope changes, everyone needs to understand the impact on timelines, budget, priorities. Transparency prevents frustration later.
You must also understand integrations, data flows, dependencies and technical constraints before the team starts building. Many organisations skip this step because they want to “move faster,” but skipping it always slows them down later.

And what about failing communication? Is it also one of the biggest problems?

Oh, of course. Good that you mention it! Weak communication makes even minor problems hard to solve. If some difficulties arise, but people hesitate to speak about them openly, how can you expect the project to move forward smoothly?
Poor communication directly correlates with project delays and budget overruns. It’s definitely one of the most common mistakes in IT projects because it’s rarely addressed early enough. The ability to talk about problems is an underestimated skill, unfortunately.

A lot of organizations struggle detecting the first issues early. How can they recognize that a project is heading in the wrong direction before it’s too late?

Hmm… it’s not always simple, but you need to look for subtle indicators. There are always signs: tasks remain “almost done” for too long, decisions take too long to finalize, requirements are being clarified in the middle of development, etc.
These signs often appear weeks or even months before visible delays. The more experience you get, the easier you recognize same patterns early and adjust.
That’s why having the right partner matters. A mature organization sees the warning lights long before the dashboard turns red.

So if you had to summarise one lesson for companies preparing for a new project, what would it be?

Don’t make assumptions, plan your moves and keep the structure of your project in mind. The teams that succeed are not the ones with the most tools or frameworks. They’re the ones who communicate clearly, manage scope responsibly, respect complexity and react early when something feels off.
IT projects don’t succeed by accident. They succeed because someone creates the conditions for success.

Thank you for your time!
You’ve just read a conversation with Marcin Dąbrowski.
Avoiding mistakes starts with the right partner.IT projects require strong organization and a technology partner who understands how to avoid IT project management mistakes from day one.
If you want to prevent these pitfalls in your next software project, start with a consultation with our experts at People More.
And for more insights on delivering high-stakes projects, check out Marcin Dąbrowski’s books:
- 10 Rules for Impossible Projects. Surprising – But True – Advice on How to Successfully Deliver Difficult and Complex Projects
- Managing IT Projects: How to Pragmatically Deliver Projects for External Customers.

Tomasz Michalik



